Shipping Policy

United Kingdom

Free delivery is offered on all UK orders. Express shipping options may be available depnding on the products purchased. All orders from the Stockroom are aimed to be dispatched within 2 working days. Any orders that include Configure-to-Order items will have lead times longer than this: check your order for details.

Items are dispatched via Royal Mail or UPS. Tracking is offered on orders above £25.

If you do not receive your order within 2 weeks of purchase, please contact us and we will aim to locate your item(s). Your statutory rights are not affected.

 

International

International orders are subject to our international shipping rates. These vary according to the item(s) in the order.

Service Orders

Servicing orders require you to send an item to us for us to work on (eg repair services). In these cases, it is the buyer's responsibility to send the item(s) to us. We reccommend using a tracked service, and to insure any shipments of high value. Return shipping back to you is offered according to the terms above.